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Maclaren – safety covers to be made available to UK customers

Fri, Nov 13, 2009

Pram News

UK parents with concerns over the safety of Maclaren pushchairs can now request the free safety kit being made available in the US after the company made a swift U-turn in light of growing public anger and concern.

In a statement, the company said its pushchairs complied with the highest quality and regulatory standards and, if used according to instructions, were safe. A spokesperson stated: “In the last few days, we have heard from hundreds of customers at our call centre and we have been able to reassure them about the quality and safety of our products

“Most parents understand that they have to be vigilant when operating mechanical products around children, similar to the care they show when securing children in cars or protecting them around the home. We stress that our buggies are completely safe and fully compliant, but if parents remain concerned or worried, we urge them to talk to us.”

A spokeswoman for trading standards said: “We welcome any measures that reduce the risk of injury to children and have been liaising with Maclaren over the past few days around this issue. We also hope that this acts as an important reminder to all parents and carers to take extra care when putting up any children’s equipment that has a folding mechanism.”

Parents in the UK who would like to request a set of hinge covers are being advised to e-mail their name and address, along with details of the buggy model and year, to advice@maclaren.co.uk, or call 01327 841320.

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